Alvorada
Legal

Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our services.

1. Information We Collect

We collect both personal and non-personal information. Personal information may include your name, email address, payment information, and account credentials. Non-personal information includes browser type, IP address, and usage data.

2. How We Collect Information

  • Directly: When you register, subscribe, or contact support.
  • Automatically: Through cookies, analytics tools, and log files.
  • From Third Parties: Such as payment processors and marketing partners.

3. How We Use Your Information

  • Provide and improve our services.
  • Process payments and manage subscriptions.
  • Communicate updates, promotions, and support responses.
  • Prevent fraud, abuse, and ensure platform security.
  • Comply with legal requirements.

4. How We Share Your Information

We may share your data with trusted third parties including payment processors, analytics providers, and legal authorities when required. We never sell your personal data.

5. Data Retention

We retain your data only as long as necessary for business purposes and legal compliance. You can request deletion of your data at any time.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and analytics tools to improve your experience. You may disable cookies in your browser settings, but some features may not work as intended.

7. Data Security

We implement industry-standard encryption, secure servers, and access controls to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

  • Right to access and receive a copy of your data.
  • Right to request corrections or updates.
  • Right to request deletion (right to be forgotten).
  • Right to restrict processing or object to certain uses.

9. International Data Transfers

Your data may be transferred and stored in countries other than your own, where privacy laws may not be as protective. We ensure proper safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Modified" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at privacy@aegzs.com.